Include
- File type and approximate size, such as PDF around 120 MB
- Browser and version
- Device type
- Steps taken: upload, select page, crop, export
- A non-sensitive sample file if it reproduces the issue
Support
01. Contact
Email us.
Contact contactniftymachines@gmail.com. We typically respond within 3-5 business days.
Include the product name, the issue, what you expected, and what happened.
02. Checklist
Send useful details.
Try First
- Try a smaller file to isolate performance limits
- Close extra tabs or apps so the browser has enough memory
- Note your expected DPI or quality if output quality is low
- Try another modern browser